Sedation Dentistry

Understanding Dental Anxiety & the Role of Sedation Dentistry

It’s that time of the year again, and you have to go in for your bi-annual checkup with your dentist. And there it is, that feeling of anxiety creeping up as you get closer to the appointment date. You may think that it’s silly, and might even dismiss it as being some irrelevant childhood fear, but we’re here to tell you that you’re not alone and that there is nothing silly about it. In fact, dental anxiety is more prevalent than one might think, and sedation dentistry might be just the thing to help with that, but we’ll get into that in a bit.

Just take a look at the numbers, they don’t lie. Did you know that an estimated 8 to 15% of adults suffer from this fear? In fact, in children, this number jumps to a slightly higher 20% amongst the UK populous.

According to the National Institute for Health Research (NIHR), dental anxiety is defined as “a feeling of fear or apprehension when faced with the prospect of visiting the dentist”. This can range from mild unease to severe phobia, which can lead to people avoiding dental care altogether.

So, the fact that there are legitimate studies on this fear proves that you are not alone and it is completely okay. Now that you know how common it is, you’ll be pleased to know that there are ways to combat it, triggers you can look out for, and how you can prepare yourself. All of which we can help you with thanks to our in-house specialist dentists who are great with nervous patients.

Why Do I Have Dental Anxiety?

The causes of dental anxiety are varied and complex, but some common risk factors have been identified by the British Dental Association (BDA). These can range from previous negative experiences at the dentist to generalised anxiety disorders. Psychological factors also play a role in this. Here are a few of the more common reasons why patients feel anxious about going to the dentist:

• Fear of pain or discomfort – One of the most common reasons for such anxiety is the fear of pain. Some people may have had a painful experience in the past, while others may have a low tolerance for pain. People with dental anxiety often fear that a procedure will be painful, even if it is not.
• Fear of needles and sharp objects – This is a specific phobia that is common among people of all ages. Patients may be afraid of injections, drills, or other sharp objects used in dental procedures. The sound of dental drills or the sensation of the needle can trigger anxiety, even for routine procedures such as cleanings or fillings.
• A general distrust of healthcare professionals – Some individuals may feel anxious around healthcare workers in general, not just those that work in dentistry. This may be caused by bad experiences in the past, or it could be related to the individual’s personality or values.
• Past traumatic experiences with dental procedures – Previous negative experiences can make people feel apprehensive and avoid dental care altogether. For example, if a person had a painful or traumatic experience with a root canal, they may avoid going to the dentist altogether, even for routine checkups.
• Panic attacks – Patients with a history of panic attacks may experience them in response to the sights, sounds, or sensations associated with dental procedures. Panic attacks can cause shortness of breath, heart palpitations, sweating, and an overwhelming sense of panic.
• General anxiety – People with anxiety disorders or generalised anxiety may find it more challenging to cope with the stress of dental procedures. Anxiety can make it difficult for patients to relax and can increase feelings of worry and fear.
• High cost associated with dental care – The high cost of dental procedures or lack of insurance coverage may also contribute to dental anxiety. In some cases, the financial burden may cause people to avoid dental care altogether, even if they are experiencing dental pain or discomfort.
• Sociocultural influences – Cultural beliefs, ethnic background, and social norms may impact how people feel about dental care. For example, someone from a culture where dental care is not a priority may not see the value in scheduling routine appointments and may only seek help during dental emergencies.

Is There a Difference Between Dental Anxiety and Dental Phobia?

Yes, there is a difference between the two. Dental anxiety is a feeling of uneasiness or nervousness when going to the dentist, while dental phobia is a severe fear or dread that causes someone to avoid going to the dentist altogether. People with dental phobia may experience physical symptoms such as sweating, rapid heartbeat, or even panic attacks at the thought of going to the dentist.

It is important to note that anxiety can sometimes lead to the development of a phobia if the anxiety is not addressed or treated. Therefore, it is best to seek help when feeling anxious about dental treatment to manage the condition before it gets worse. Proper care and treatment strategies can help you overcome and cope with these fears in a much healthier way. Having said that, there are certain techniques to ease such anxiety.

How Do I Calm My Nerves at the Dentist?

There are several techniques and strategies that dentists and mental health professionals use to help ease dental anxiety. Here are some techniques that we here at Surbiton Dental recommend:

1. Sedation Dentistry: Depending on the level of anxiety, sedation can be used to help put patients at ease. Sedation can range from light sedation to general anaesthesia, depending on the patient’s needs.

2. Communication: Open communication between dentist and patient can be very helpful in reducing anxiety. When patients understand what to expect during a procedure, it can alleviate the fear of the unknown and allow them to anticipate what will happen.

3. Distraction: Distraction techniques, such as listening to music, counting, or watching a movie can help divert a patient’s attention away from the dental procedure and create a more relaxed environment.

4. Relaxation techniques: Deep breathing exercises, progressive muscle relaxation, and guided imagery can help patients stay calm and relaxed during a dental procedure.

5. Desensitisation: Patient desensitisation is a gradual process of introducing the patient to the dental treatment environment in incremental stages, helping them become more comfortable over time.

6. Behaviour modification therapy: A mental health professional can help a patient identify and modify thought patterns that cause anxiety and replace them with positive coping mechanisms.

7. Cognitive Behavioral Therapy (CBT): CBT is a form of therapy that can help people replace irrational thoughts with more realistic, productive thoughts. People can learn to identify and change their beliefs about dental procedures and feel more comfortable and less anxious at the dentist.

What Is Sedation Dentistry?

In its simplest form, Sedation Dentistry is the use of medication to help patients relax during dental procedures. It can be used for patients with dental anxiety or phobia, those who have difficulty sitting still or controlling their movements during treatment, or for patients undergoing longer, more complex treatments.

What Are the Different Kinds of Sedation Dentistry?

When it comes to sedation dentistry, there are a few different ways in which your dentist might go about it, based on several factors like the nature of your procedure, the time it may take, your medical history, and so on. Here are the different kinds of sedation that dentists would typically use:

1. Nitrous oxide sedation – Nitrous oxide, also known as laughing gas, is a mild type of sedation that involves inhaling a colourless, odourless gas through a mask over the nose. It induces a feeling of relaxation and reduces anxiety while still allowing the patient to remain conscious and responsive during the procedure.

2. Oral sedation – This involves taking medication in pill form before the procedure to reduce anxiety and promote relaxation. The level of sedation can range from mild to moderate depending on the dosage. Patients may feel drowsy but can still respond to commands or instructions during the procedure.

3. Intravenous (IV) sedation – This is a deeper form of sedation where medication is administered through a vein in the arm. It can cause the patient to fall asleep during the procedure and may be used for more complex or lengthy procedures.

4. General anaesthesia – This involves the use of medication to cause complete unconsciousness during the procedure. Patients who undergo general anaesthesia are closely monitored throughout the procedure.

Whichever process your doctor opts for, we will make sure to take the time to explain exactly what it would entail and walk you through the process to help minimise your dental anxiety.

What Happens After the Sedation?

After sedation, the recovery process begins, and the length of time for recovery depends on the type of sedation used:

• For nitrous oxide sedation, patients can resume normal activities immediately.
• Oral sedation may cause grogginess or drowsiness for a few hours, and patients should not drive after the procedure.
• Patients who undergo IV sedation or general anaesthesia will need more time to recover and should not drive or operate machinery for at least 24 hours. Following post-operative instructions, such as avoiding certain foods and contacting the dentist if unusual symptoms arise, is essential for proper recovery and minimising risks.

If you would like a more detailed explanation or walkthroughs of any of the sedation dentistry procedures, we would encourage you to contact us so we can lay it all out for you, and help put your nerves at ease!

What our Patients say

Surbiton Dental

4.9

Mital Jethwa

21:05 22 Dec 24

I've visited several dentists in the past and, frankly, haven't always enjoyed the experience. However, my visits with Dr. Hassan Abbas at Surbiton Dental have been a complete turnaround. I wholeheartedly recommend him to anyone seeking a caring, thoughtful, and professional dentist.I underwent Invisalign, teeth whitening, and composite bonding under Dr. Abbas' care. He meticulously explained every treatment option, ensuring I fully understood the procedures, their potential benefits, and how they would help me achieve my desired smile. The results speak for themselves!Dr. Abbas possesses a calming presence that instantly puts you at ease. His expertise and dedication are evident in the exceptional care he provides. I am incredibly satisfied with my results and highly recommend him without reservation!

Julia Doidge

16:05 22 Dec 24

Had to have an emergency dental appointment to have an infected tooth removed. Just before Christmas which is typical! The service was excellent. Mr Patel was exceptional. I'm a very nervous patient and he made me feel at ease throughout and I can honestly say that had I been a patient at this practice sooner my fear of dental treatment would be far less. I would definitely recommend 👌

Tom Hoggan

16:16 19 Dec 24

Hassan did a fantastic job from start to finish on transforming my teeth, I completed a course of Invisalign followed by composite bonding treatment. Really happy with the results and couldn’t recommend enough!

Andy Anderson

15:31 06 Nov 24

The lovely Angela Boodhooa is the best periodontist around. She is supremely professional, thorough and gentle in her treatment and approach, helping this reluctant late-onset diabetic conquer a painful diabetic-related dental condition over a carefully planned period of treatment, aided by her equally expert assistant Paige. Hugely recommended!

Stephanie Townsend

20:18 02 Nov 24

Surbiton Dental is a well run surgery where you can be confident of receiving a high standard of care. I have been very happy with the crowns and filling Dr Jack Connan has done for me, and have observed his patience and kindness with a nervous and very elderlypatient, whom I accompany to appointments.

Nina Hills

06:33 16 Oct 24

From the moment you walk in, the receptionist warmly welcomes you, setting a positive tone for your visit. I've been coming here for years and have been seeing Esti as my hygienist for nearly two of them. She has a wonderful ability to put you at ease and consistently does an excellent job. My only minor critique would be that the service can be a bit pricey. Nina

Eva

18:30 07 Oct 24

I have had such a positive experience doing Invisalign with James over the past 15 months. He has incredible attention to detail and is really fantastic at what he does. I am so happy with how my teeth look. I could not recommend him enough. Also all of the reception staff are so lovely and have added enormously to the experience. I can’t thank them all enough!

Katy Wrench

11:11 06 Sep 24

I was extremely scared of needles but they made it quick and painless and as comfortable as possible. They were super calm and I ended up just watching the documentary on the ceiling with minimal issues! Even when I couldn’t breath well through the sheet they had, they cut a little hole for me. They couldn’t do enough for me to make me comfortable. Amazing job

Dan Adams

18:39 03 Sep 24

I could not recommend Surbiton Dental enough. They have been absolutely fantastic and have delivered 100%.I had very bad crooked teeth, which all my life I was very embarrassed about and always prevented me from smiling, especially showing my teeth.But, then I met Dr James and his team..Dr James has been amazing. When I first met him, he was very polite and extremely professional, very honest and he explained everything down to a T.For me personally it was quite a long treatment as my teeth were very wonky and it was a very complex treatment, but I could not be happier as now I smile with great confidence and show my teeth with complete satisfaction. Dr James and his team have changed my life. Thank you to everyone at Surbiton Dental. I highly recommend. 5 star from me.

Suresh Segaram

17:11 31 Aug 24

I can genuinely say going to Surbiton Dental has been an absolutely wonderful experience and can’t recommend them enough. As an anxious patient with a dentist phobia, I’m extremely pleased to say that they have been able to completely turn it around and make it a very pleasant experience. Dr James and Kieron and indeed the whole team were patient and listened to all my fears and concerns and were able to work around my anxieties and deliver a dramatic transformation.

Selina Belina

17:39 25 Aug 24

I have had an amazing experience with Surbiton Dental. I have had some bad experiences with dentists over the years, and so was nervous to go in, but the whole team made it easy. My cycle of Invisalign with James, who is super knowledgeable, professional and friendly, has transformed my teeth, both structurally and aesthetically. Kieron is also fantastic, and put my son at ease for his first ever check up. My hygienist is super thorough too. The practice looks and even smells great! I would highly recommend them!

Jordan Hall

15:34 15 Aug 24

Brilliant experiences at Surbiton Dental! Friendly, professional staff and a welcoming and comfortable environment! I have had multiple visits over the past 6 months and they have always provided a fantastic service!Highly recommend! 10/10

Jim “jcls”

15:25 14 Aug 24

Just starting with Surbiton DentalLower front teeth suffering with chips across top edges as well as needing some other fillings. Genuinely amazed at the job Hassan made of rebuilding the lower teeth with composite fillings. Never thought they could be brought back to this condition. Delighted.

William Darbyshire

08:19 13 Aug 24

I’d definitely recommend going with Surbiton Dental for any hygiene appointments and dental work. I skipped the dentist for 5 years (never again) and therefore required 7 fillings. The team at Surbiton Dental were great across the board and the fillings have been holding up well. Potentially more expensive than other practices in the area but definitely worth it given the premium materials used in the fillings. Buy once cry once as the saying goes!Shout out in particular to Dr Wiktor and Georgia – thanks for sorting out my dodgy teeth!

Stephanie Cartwright

13:11 02 Aug 24

I came to Surbiton Dental for emergency root canal treatment and then went on to have my crown and a filling done and cannot rate the service I received highly enough. All members of staff were lovely to deal with and the practice itself is a calm, clean and relaxed environment. Ally dental work felt very thorough and professionally done and I would definitely recommend them to friends and family.

gareth hopkins

19:24 11 Jul 24

I had an accident and smashed a front tooth. I was able to get an emergency appointment the same day.Two thirds of my tooth had to be removed and during my appointment it was completely rebuilt.I was delighted with the service and the quality of the work. The tooth looked perfect. Two weeks later they have just checked the tooth and x-rayed the root to make sure everything was OK.I am 100% satisfied with the work.Thank you

Mayo Led

10:09 11 Jul 24

I joined up with Surbiton dental for over a year now and I am really happy with their practice from the friendly reception staff to the quality work done by the dentists and hygienists. I also want to give a shout out to my dentist Kieron who did some amazing work with my teeth. He offered me a plan to improve my smile both from a preventative and aesthetic standpoint. He wasn’t pushy with the recommendation and when I decided to go ahead with it and saw the end result I was so glad i went through with it.

Katie Vanstone

11:26 03 Jun 24

Such a professional and friendly team at Surbiton Dental. Always a smile and a ‘can do’ approach from everyone. Kieron offers a holistic approach, really listening to what’s important as an overall result and he inspires confidence with his considered explanation of treatment. I wouldn’t hesitate to recommend Surbiton Dental! Katie

Alice Barraclough

10:37 01 Jun 24

Roughly six months before getting married, I decided to get Invisalign (primarily to close a gap on my bottom teeth). It was something that had been affecting my confidence for a while, and although expensive, there's nothing like a wedding to make you reassess your teeth! My experience at Surbiton Dental was nothing less than exceptional. James, my dentist, was professional, communicative and kind. I also decided to get bonding across the top six teeth, which has made a huge difference to my smile. My teeth look fab – I'm so happy with them, and I smiled so much on my big day! I've been so impressed with Surbiton Dental, I've even recommended my now husband to register.

Kim J

11:35 30 Apr 24

Jack is a very gentle and caring Dentist.I’ve been very happy with the treatment I’ve had from him. Jack always explains everything in detail and puts me at ease.He’s recently replaced a bridge for me which I’m very happy with. I would definitely recommend him!

Esmeralda Lee

10:26 29 Apr 24

My best dental and hygienist experience! Been coming here for a while now and the staff are wonderful. I usually see Esti, she is the best, friendly and gentle. I always leave feeling so much better and would highly recommend coming here.

Nikki W

09:12 22 Apr 24

I found James to be extremely thorough, helpful and diligent. I have to take medication which may have affected my ability to have Invisalign and we talked through what I was able to do and what would be a no go and medication side effects that may have made Invisalign harder to cope with. James listened to me and double checked that there wasn’t a reason I shouldn’t go ahead before letting me proceed and was prepared with adaptions or backup plans if things had to change. My teeth look great and I felt well cared for throughout the treatment. Thanks James and Surbiton Dental!

Emily Rice

15:50 16 Apr 24

I had Invisalign at Surbiton dental and am really happy with my results! James is very knowledgeable and every step of the treatment was explained clearly and I was advised on what was right for me based on my best interests. All staff are really lovely and polite and you have regular check ins to make sure everything is going to plan. Would definitely recommend to anyone considering Invisalign.

Larisa Zediu

15:28 02 Apr 24

Fantastic experience at Surbiton dental ! The staff were incredibly friendly and professional, making me feel comfortable from start to finish of my invisalign journey. It honestly flew by. Dr James Connan was my dentist and always excellently explained each step of my invisalign journey and gave us recommendations on products to use where needed. Surprisingly, I found myself looking forward to dental visits thanks to their friendly staff and welcoming atmosphere. My smile transformation exceeded my expectations, and I’m so pleased with my final results and can’t stop smiling. The staff truly goes above and beyond to make you feel welcome! Kudos to the sweet receptionists who keep their appointment system seamless and efficient. Thank you immensely ! :)

Emma Hobden

14:27 23 Mar 24

Cannot fault the level of service at Surbiton Dental for my recent invisilign work. Very happy with my new smile! Thank you to James and his lovely team!

Chris Lupton

18:07 08 Mar 24

For over a year, Surbiton Dental has been my trusted ally on my journey to healthier teeth and a happier life through Invisalign treatment. My lack of confidence around my teeth led me to avoid smiling in photos and neglect my oral health altogether.I was very much what I would consider a difficult case, missing teeth, broken teeth, crowded teeth, decayed teeth and honestly not a pretty colour either.However, despite being a challenging case Surbiton Dental, and their team of excellently trained staff sorted all of that with the entire team treating me with warmth and professionalism, instantly putting me at ease from my initial worries and fears of the dentist I’ve never smiled so much in my life.I've included my before and after that the practice sent me just to show the significant improvement.Thanks again to everyone i meet during this experience.

Molly Shingler

11:36 07 Mar 24

The best dental experience I have ever had, I cannot fault this dental practice. From the Reception staff (Naomi always greets me with a friendly smile!) and Hassan who did my Invisalign treatment – the practice has an absolutely incredible team.I have just come to the end of my Invisalign Treatment, and I am thrilled with my results. Hassan is an asset to the practice; I cannot thank him enough. From my first consultation, he made me feel at ease, and was happy to answer all my questions (inside and outside of practice hours which I am so grateful for). Throughout the course of my treatment, he always greeted me with such professionalism and friendliness. Surbiton Dental has restored my faith in a trip to the Dentist, thank you!!

Enrique Del Villar Torrent

09:27 03 Mar 24

I have just had the best dental hygiene experience ever. Esti at Surbiton Dental is amazing, she is very friendly and put me at ease from the moment I entered the clinic. She was so kind and gentle but at the same time she gave me the most thorough clean I have ever had, my teeth look and feel fantastic, thank you so much Esti!I highly recommend Surbiton Dental, everyone is professional and friendly, especially Nicki and Stacey who were so helpful when booking my appointments. Looking forward to my next visit!

Natalie “GoblinToes”

11:14 20 Feb 24

I cannot express my appreciation for Surbiton Dental enough; from the reception staff, hygenist and the dentists themselves - all exceptional, professional and friendly.I had a pretty terrible smile and severe underbite, I decided to try invisalign and saw Dr James Connan. He was so amazing and explained everything.A little over a year and lots of retainers later, my smile and teeth are completely changed for the better, I am SO happy with the results - it really has changed my life in day to day interactions and how I view myself.As someone who is always anxious and nervous, I never felt pressured or awkward, the staff were so amazingly friendly and always happy to help.I cannot recommend them enough!

Sienna Collocott

17:27 07 Feb 24

I recently completed my Invisalign treatment at Surbiton Dental, and I can confidently say that my experience was nothing short of excellent.James and the entire team were not only professional but also incredibly accommodating throughout my Invisalign journey. James, in particular, took the time to thoroughly explain the treatment process, addressing all my concerns and ensuring I felt comfortable every step of the way. His expertise and genuine care for his patients truly set the tone for the exceptional service provided at Surbiton Dental.The results of my Invisalign treatment were nothing short of amazing. I am thrilled with the transformation of my teeth. The precision and attention to detail exhibited by the team are truly commendable.Thank you James and everyone at Surbiton Dental 👏😁

C Whitehead

14:43 07 Feb 24

I have been going to Surbiton Dental for several years now, having found them when moving to the area and looking for a high quality dental practice (having been spoiled growing up in California).I have been incredibly impressed and pleased with the service I have received from Dr Jack and the whole team. I have had several procedures with the team and have been very impressed, and even my regular cleanings are a pleasure as the team as so kind. I cannot recommend Surbiton Dental highly enough and its exceptional customer service.

Kaymet Baadieva

17:56 06 Feb 24

Friendly environment with superb service! I have been using their services for more then 4 years. Esti, the hygienist is my hero, extremely personable and very gentle. The best cleaning I have ever had !!! I cannot recommend her enough!

Nicholas Copeland

07:45 06 Feb 24

Excellent dentist. Friendly and helpful reception staff and Dr Jack Connan is probably one of the best dentists I have ever seen. Extremely informative, explaining every step of the treatment, gentle, but most importantly, not a rip-off by only recommending work that’s actually required. I went back to see their hygienist who was equally as good. I will definitely be staying with this dentist. Many thanks all. You’re all doing a great job there.

Stefania Galeteanu

21:11 02 Feb 24

Surbiton Dental is the place to go if you need a top professional dentist. I am a person that is terrified of dentists so on my way there I had a lot of horrible stories in my head about how it will be. I was so so wrong about that , the experience was absolutely amazing. I have changed my mind drastically regarding dentists after my appointment with doctor Jack Connan. He has made me feel very comfortable, he explained everything step by step and I felt that I was informed all the time about the procedures. Thank you doctor Jack and Surbiton Dental for a great experience. Looking forward to seeing you soon!

Grace Allum

14:35 31 Jan 24

I always have such a great experience here. I have a lovely hygienist named Esti and my daughter saw the dentist Jack, who was great. Everyone there is so helpful especially Naomi, Nicky, Paige and Stacey on reception. Would always recommend this dentist practice.

Abbie Jarvis

14:43 30 Jan 24

I was recommend Surbiton Dental for my Invisalign treatment and I’m so glad I went ahead! James and the whole team are fantastic, so patient and friendly with every appointment. I’m so pleased with my new smile and I would highly recommend to anyone thinking of using Surbiton Dental. Thanks again James!

Oonagh Hopkins

17:49 22 Jan 24

Had an appt with Daisy today and couldn’t recommend her more. Instantly made me feel relaxed, was chatty, informative, gentle and it didn’t even feel like I was at the dentist! Amazing service!

Amena Rahman

16:46 14 Dec 23

This is a long overdue review but I just wanted to say that James is one of the best dentists I’ve had and he made my Invisalign treatment feel like such a breeze and got my smile looking perfect in time for my wedding in July this year.I also want to say that Angela the periodontist is amazing and put me in so much ease when she did my gum surgery. She even went as far referring me to a dental surgery in Dubai as I’ve relocated!I would recommend Surbiton Dental to anyone as I received the best care here.

Dimple Joshi

18:46 02 Dec 23

I got my root canal done from surbiton dental ! I was in severe pain , and didn't know where exactly was the problem ! Dr. Jack examined so brilliantly and patiently ! During the root canal treatment he explained the whole process and I must say he is best in his skills ! Thank you so much Dr Jack ! You are the best ! It was a very satisfactory experience starting from the reception! All the staff members are really friendly! Thanks everyone!

kate green

16:07 16 Nov 23

Fantastic service. I’m so happy with Invisalign and the end result. The team at Surbiton Dental are so welcoming and professional at all times from the team at reception, to the dental nurses and James (dentist) and Daisy (hygienist). They made the Invisalign process which I thought was going to be long and time consuming as easy and efficient as it could be.

Reena Shah

13:20 05 Nov 23

It’s been nearly a year since I finished Invisalign treatment with James, including bonding on one tooth. I saw 3 practices in total and chose Surbiton dental as the service seemed personalised and they were competitively priced. Turned out to be a great decision and I’m very happy with the results. A year later my teeth look great and there has been no regression.James was always ready to help with any concerns I had, cared about the health of my teeth and was an all-round nice person. I have no hesitation in recommending Surbiton dental and would definitely use them in the future for any cosmetic work needed. Also, their hygienists are great too.Thank you to James and the whole team, super happy with my teeth!

Bev P

18:30 25 Oct 23

I had Invisalign treatment with James, he is a fantastic dentist and helped me get my smile ready for my wedding, it was a tight deadline! Service always great and results perfect. I also saw the hygienist who was just as professional and worth the money. Would highly recommend coming here.

Mark Boulton

12:19 03 Oct 23

Used primarily for Invisalign with some additional composite bonding. Exceptional service and support throughout the process. Great communication, friendly staff and excellent facilities. Big thank you to James for guiding me throughout, Kieran for help with the additional cosmetics and all the staff for ensuring a seamless process. Cannot overstate how delighted I am with Surbiton Dental.

Daniella Font

11:36 02 Oct 23

I've recently finished my Invisalign treatment over with James, who's been the most patient dentist ever as I've had to get my aligners refitted a few times! I am really happy I've chosen Surbiton Dental, everyone is super nice and my teeth are looking amazing, big big thank you to everyone at the surgery

Matthew Young

11:34 20 Sep 23

James was very friendly and professional. I did a course of Invisalign and the process was very efficient and easy to follow. Great practice and great customer service, always on hand to answer questions over the phone or on the app!

Niamh McKay

11:01 19 Sep 23

Amazing practice and would recommend to anyone. The reception staff are lovely and always very helpful and James was great throughout my invisalign journey. I am so happy with the results and couldn’t have asked for a better service.

Nicola Emanuele Montella

12:57 17 Sep 23

I visited the dental clinic for an Invisalign treatment and I have been really happy with the results. The clinic is modern, the staff is polite and James, the dentist that treated me, is very professional and helped me through the whole process.

Shannon Campbell Lynch

15:27 11 Aug 23

Couldn’t recommend Surbiton dental more. I am an extremely anxious patient who has always had a fear of the dentist due to previous terrible treatment. Keiron is a fantastic dentist who reassured me through every treatment I needed to have, and never once made me feel uncomfortable for being anxious. I’ve been going here for nearly 2 years now and wouldn’t look to change to any other dentist. You’re treated like an actual person, greeted on first name basis etc. the entire team (reception, management, dentist, hygienist) are all fantastic!

Mark Todd

12:58 25 Jul 23

The team at this practice are incredible. Right from the minute your are greeted by Nicky on reception and then throughout the whole appointment process , Surbiton Dental is 5 star.I have never felt as comfortable at a dentist as I do here. Highly recommended and book well in advance.

Camilla Robinson

14:38 24 Jul 23

From start to finish I have been thoroughly impressed with the fantastic and professional service I have received from James and the team at Surbiton Dental. I have been absolutely thrilled with the results and the support received along the way. From the lovely receptionists to James and his nurses - they have all been brilliant. If you are searching for an excellent dentist or Invisalign provider, make sure you come here as you won't be disappointed.

Sonia Farrey

20:23 17 Jul 23

Very pleased with my experience of having Invisalign at Surbiton Dental - thorough, professional and committed to getting me a good outcome. Would highly recommend!

Tia Beach

12:28 15 Jul 23

Couldn’t recommend this dentist enough! I came in last year after not being to the dentist over a decade as I was scared and also sucked my thumb so I was putting it off. My dentist James made me feel so comfortable and calmed my nerves. The whole team they’re are so professional & so caring. I had Invisalign’s fitted as I had an overbite. They managed to close my gap and give me the perfect smile. I couldn’t be happier with the outcome! Coming to this dentist was the best decision I have made with no regrets!!! Thankyou so much to the whole team there & Thanks again to James for you professionalism!!!

Lisa Murray

19:43 30 Jun 23

I want to thank the whole team, they are efficient and friendly. Both James and Kieron have done a great job with my teeth. I'm so much happier when I smile now. Paige has been so patient trying to get appointments for me that meet my long working hours. Thank you

Patricia Campbell

19:01 07 Jun 23

Very happy with my treatment at Surbiton Dental, James explained the whole process before treatment started so I knew exactly what was ahead, I now the smile I never thought possible. I would have no hesitation recommending James and the team at Surbiton Dental.

Steph Shervington

08:24 11 May 23

I am a very nervous patient, Jack made me feel at ease , explained everything to me before carrying out my treatment , I knew I was in good hands after my first appointment and had all the work I needed carried out over the course of 3 months. The reception team were very friendly and helpful too. I would highly recommend Surbiton Dental.

Jade Beach

13:34 23 Mar 23

Thank you to James, Paige and Nicola for being amazing throughout my Invisalign Journey! The teams communication has been incredible and I’m over the moon about the results! The whole process from start to finish exceeded all of my expectations.Highly recommend for anyone considering Invisalign !

Juste Goek

16:27 17 Feb 23

Very happy with the practice and would definitely recommend it. Professional service, that is personal at the same time. Lovely experience starting from the reception.Jack did an amazing job with my front teeth and I’m able to smile again.

Kiran Sokhi

10:49 08 Feb 23

I just had a dental bridge done from the lovely James..It was a few months of nerve racking making decisions on best treatment of plan but James took the time to be thorough and totally honest about each plan which helped me make a decision I was confident with. I can not express how happy I am with the level of work and precision done on my teeth..it has boosted my confidence and self esteem to another level. Thank you to James and the entire team who are always polite courteous and warm 😊

Cara Mills

16:57 07 Feb 23

After being told 4 years ago by a previous orthodontics practice that I was not a case for Invisalign, I thought it was not an option. Thankfully James and his extensive experience in teeth aligning assured me it would be possible and I am absolutely thrilled with the results! James is highly professional, thorough and reassuring. He gave me confidence and support through the whole process and the year of treatment flew by. It is a commitment and James is clear on what can be achieved from the outset. I would highly recommend you book in for a consultation if you are considering Invisalign. The attention to detail and professionalism are second to none!

Michael Sydee

11:19 30 Jan 23

I started becoming really self conscious about the misalignment of my teeth. James and the team have completely changed my smile for the better with Invisalign. I’m really happy at how straight my teeth are now. Surbiton dental were not just the cheapest price I could find in my local area but also gave me the most detailed and honest explanation of how the Invisalign process worked and the reassurance given at the first consultation was the reason I went with them. With great support throughout the treatment and whitening at the end, I couldn’t have envisaged a better outcome. Thanks!

Clara Ng

13:39 01 Dec 22

Surbiton Dental is one of the best Dental Clinic I have been to and will continue visiting! My dentist Jack is very patient, detailed minded and he truely cares about his patients. He always explains my issues clearly and provides advices and possible solutions. If there are issues where he knows a specialist would be in a better position to resolve, he would be open and honest. I admire his caring, professionisum, ethical and honest behaviour. Esti my hygienest is very gentle and professional, she looks after me very well everytime and ensure she can clean my teeth thoroughly without pain. Niki the receptionist is customer obsessed, she is also very knowledgeable. She would ask about your issue, check your previous records and ensure the right amount of slot is assigned to you. Well done Team Surbiton Dental! I am a very happy customer!!

Kayleigh Cirkel

16:15 02 Nov 22

I have just finished my Invisalign treatment and have been so happy with the whole process. Not just with the transformation of my teeth but the treatment by James and all of his team. I have felt supported and reassured throughout the process and am certain that if I have any issues or queries post-treatment, I will be able to get the support I need.I am also a regular patient at Surbiton Dental and everyone who works there is so friendly and professional, really putting your mind at ease!

Fiona Bryant

18:07 14 Oct 22

Very happy with the result of my Invisalign treatment. James was friendly, professional, quick to reply to questions I had and was patient with me too. I wish I had done it sooner! Would happily recommend to friends and family.

Jonathan OSullivan

12:31 12 Oct 22

James and his team are fantastic. Really professional, really skilled and provide such a thoughtful and expert service. I've moved out of the area but still travel an hour each way for check-ups as the service is unrivalled.

Adam Lawrence

12:35 05 Oct 22

Incredible service, from all the reception staff, in particular Nicki - always very friendly and helpful with any questions I had. James, who sorted out my Invisalign was nothing but brilliant, after every appointment and throughout my whole journey was prompt with any queries I had, friendly and has changed my smile forever. Thank you to the whole team at Surbiton Dental!

Lamees Daniels

18:58 28 Sep 22

Highly recommend the Surbiton Dental team for the kind, professional manner and excellent dentistry. I’ve had several appointments with Dr.Jack, who really put me at ease, explained every procedure that was needed. Best dental experience I’ve had to date

Raluca Racasan

10:09 15 Sep 22

I had two appointments with Dr Jack Connan and I was very happy, I would definitely recommend him. I had two fillings done and I have to say I have never had a dentist procedure this painless, barely felt anything. He was very good at explaining what was going to happen, and anything else I should know. He took his time, nothing felt rushed at all, so a very positive experience. The reception team are lovely too, and very welcoming. I'm glad I finally found a great dental practice!

Paul McColgan Beal

07:57 08 Sep 22

I cannot speak highly enough of Surbiton Dental. It's a 1st class experience all round. Text/email reminders a couple of days before your appointment, a warm welcome when you arrive and great practitioners who will make even the most nervous of patients feel at ease. Care and professionalism across the board, you could not ask for a better experience.

Claudia Bettini

19:37 19 Jul 22

I am so glad I have chosen this practice to straighten my teeth with invisalign. Dr James has so much attention to detail, which is exactly what you need when investing your money. He is also very honest about final results and does not try to sell you what you do not need. I felt supported all the way through the process. The all team is so accommodating in rescheduling appointments too. Overall a great experience! Thank you!

Sam Tilby

12:16 07 Jul 22

I’ve had the most amazing experience at Surbiton Dental! From the brilliant receptionist Nikki helping juggle things around for my tight time schedule to Dr. Jack who has given me the most amazing smile! I am so happy with my new teeth. I couldn’t recommend this dental practice enough! Thank you everyone

Sarah Elliott-Smith

20:07 22 Jun 22

I am extremely happy with my results after having Invisalign, whitening and composite bonding. My teeth were honestly awful,I was very self conscious about them - now I can’t stop smiling and want everyone to see them. The staff are all really lovely,welcoming and helpful.If you are debating having treatment done but are a little nervous like I was - I’d say gofor it - you won’t be disappointed.

Mrs T Cheema

17:25 10 Jun 22

I had a root canal and a crown fitted recently. As someone who is rather nervous about going to the dentist, I was totally put at my ease. I expected the treatment to be painful but it was the total opposite. James even rang later to see how I was getting on after root canal treatment! James and Jack are very friendly and professional and the hygienist is also lovely to go to for treatment. A reminder text a few days before an appointment is also very welcome!!If you are looking for a really good dentist in the area, you would be hard put to find anywhere that is friendlier and more professional.

Zainab Burgess

11:59 23 May 22

I have just had my teeth cleaned by Romona the Hygienist at Surbiton Dental Practise and she was brilliant. She sat and gave me a private consultation prior to any professional cleaning to evaluate my teeth. A wonderful person who really took great care to give me a thorough clean. Thank you.I am always very happy and comfortable to go to this practise as I have done for many years as I am always greeted by the lovely warm welcome by Nicky in reception, whom I have known for years. Thank you keep up the good work.

Emily Tapp

13:40 20 May 22

I’ve had a great experience at Surbiton Dental from start to finish. All the staff are friendly and nothing is too much for them. James is warm and welcoming and takes pride in his work. He ensured my results were as perfect as they could be and was informative and helpful throughout. I would definitely recommend him to anyone that wants Invisalign treatment and I am so happy with my results.

Neringa M.

20:17 28 Apr 22

This is an amazing Dental Practice with wonderful staff. James is patient, professional and kind dentist who genuinely cares and makes you feel at ease whatever the treatment. His attention to detail made me feel confident and happy with every visit during the past year.I had Invisalign treatment and I am delighted with my new smile.Also I’ve never had such professional, advisable Hygienists as Ramona and Esti.Thank you again for doing excellent job!Wish you all the best, and see you again!

Viktorija Kolesnikova

09:54 31 Mar 22

Loved everything!!!My teeth are stunning, had Invisalign straightening, whitening and compound bonding of 6 teeth.Amazing service provided by wonderful staff and massive Thank you to Dr James especially.I highly recommend this clinic, as you will have a beautiful experience, best services and outstanding outcome.Cant be more happy about my smile now.

Natasha Watson

10:49 17 Mar 22

Such a lovely team, very professional and made me feel very comfortable in every appointment. So pleased I went with Surbiton Dental for my treatment and I couldn't be happier with the results! Would highly recommend and I'll definitely be returning in the future if I decide to have any more treatments!

Polly Laker

10:14 08 Mar 22

Really happy with my new smile thanks to James, who is very professional! Nicky is also amazingly organised and kept me up to date with my appointments. Would certainly recommend!

Betty Martin

11:13 02 Feb 22

Highly recommend Surbiton Dental. The team are very friendly and professional, and the overall experience of visiting this dentist was a pleasant one with its modern interior and homely waiting room to the expertises of Dr James, I felt I was in safe hands. The result was amazing - got my teeth straighter and whiter in no time, and I couldn’t be happier! Just wish I hadn’t had the treatment at Surbiton Dental sooner! One very happy lady!!!

Haythem Naseef

14:49 19 Jan 22

Excellent and professional service. High quality care and very friendly staff. Every step was clearly explained. All aspects of care (Hygiene & Dental) are of very high standards

Khan McSween

19:06 14 Jan 22

I’ve visited the practice a few times over the last year and couldn’t recommend Surbiton Dental highly enough.The team are both professional and friendly and you are always made to feel welcome as soon as you walk through the door.You can tell without being told that the practice prides itself on client care and building relationships with those who visit and Dr Jack has shown this every time I’ve been in to see him

Ava Whitfield

12:05 13 Jan 22

Over the moon with my experience at Surbiton Dental.I know I'm not the easiest of customers however these guys made the effort to ensure I was happy with the end result.I had invisalign and a little bit of composite bonding to neaten the edges, and I am so pleased with my new smile.James has been amazing from start to finish and has restored my faith in dentists. Thank you so much for making me feel confident when laughing and smiling... it's so simple but goes such a long way!

G Ashwell

20:02 12 Jan 22

I am so glad Surbiton Dental was recommended to me. I am an extremely nervous patient, but I genuinely don't feel nervous when I walk through the door. Treatment pricing is transparent, all the staff are friendly and make you feel at ease. I had dental work and hygienist appointments in the last couple of months and am very pleased with the treatment overall.

Silvia Portocarrero Durand

17:57 10 Jan 22

I take my girls to see Wiktor and they always come out very happy and determined to keep up their cleaning routine. The place is clean, well kept, and the treatment chair has a screen on the ceiling, which is a big attraction for little ones. Wiktor is very friendly and takes the time to explain things properly to the children. All in all I would recommend, especially if the parent is a patient as it becomes cheaper.

Francesca Jackson

17:28 07 Jan 22

I have finished my invisalign, whitening and composite bonding journey with surbiton dental. The whole process has been so smooth and Dr. James and his team are absolutely incredible. I wanted a new smile for my upcoming wedding in July and I couldn't be happier.I will be using this dental practice in the future, they're amazing!Not the best pic but shows my new smile!

Ceire Murphy

14:04 20 Dec 21

I had the best experience at Surbiton dental, I got Invisalign and whitening with Dr Conan and I couldn’t be happier with the results! The team are all so lovely and I will definitely going back in the future!

Merle Griffiths

06:55 16 Dec 21

Excellent service! James, Esti and the team always ensure high quality work with the best customer service. Highly recommend!!!

Megan Wisdom

16:57 15 Dec 21

I have just finished Invisalign, whitening and composite bonding with Surbiton dental. From the beginning to end it has been the easiest process. James and his team are great at what they do and I am so glad I chose Surbiton dental as the place for my Invisalign. James is super thorough with what he does to make sure us as the customer is 100% happy and comfortable throughout the process. The receptionist Nicki is so attentive and nothing is too much trouble when finding appointments that work with your busy schedules. Overall I would recommend this dentist to anyone looking for quality dentistry work. Thanks to you all. One very very happy customer!!

Charlotte walker

16:55 03 Dec 21

The team at Surbiton Dental are fantastic. I had a very great experience and really happy with my teeth. Jack was really friendly and welcoming.

Sian Pugh

12:32 09 Nov 21

I was very impressed with not only the results of my Invisalign treatment, but the service I received at Surbiton Dental. The service was always warm, professional & prompt, Covid cleanliness guidelines taken very seriously, and I really felt James was absolutely focused on getting the best solution for me. The team made me feel that my custom and experience mattered.

Helen Crimble

18:56 05 Nov 21

As a previously nervous patient I have avoided dentists for many years knowing I was putting off essential treatment, and only started going again to set a good example for my children. Initial consultation I was a worried and anxious but I was immediately put at ease. Everything was explained in detail taking time to ensure I was happy and understood the treatment I needed and showing photos and X-rays on a large screen. I then came back for two further visits to have 4 existing fillings replaced, everything was very professional and the screen above your head playing nature programs really helps to distract and induce calm. Time was taken to ensure the fillings were comfortable, the appointments went smoothly and the fillings just look like a tooth you would never know they were there. I wouldn’t hesitate to recommend and I feel so relieved my dental health is finally back on track .

John Simmonds

16:07 04 Nov 21

I would highly recommend Surbiton Dental to everyone considering Invisalign. I am extremely happy with my end result . Excellent service and friendly staff.

Наиля Тюрина

20:31 03 Nov 21

A wonderful dental practice. Had my Invisalign treatment here, and I'm very pleased with the results.

Tom Lewis

09:47 28 Sep 21

Very friendly and welcoming team and a light and spacious clinic. They went out of their way to make me comfortable and relaxed during a few recent procedures. Without a doubt the best dental practice I’ve been to.

Zsuzsanna Varga

12:42 20 Aug 21

The best dental place on earth. Excellent team, amazing knowledge and professionalism. I felt looked after from the very first phone call I made. Quickest aid ever, they turned my life from the worst pain to worth to living again.I can't be grateful enough.Thank you millions,Susanna

Alan Lowe

07:11 19 Jul 21

A most professional, and at the same time, friendly practice, with whom I have been a patient for many years now. Always a pleasure to be greeted by Nicki's warm smile, and James, Jack and Esti are all consummate in their skills. Highly recommended. Definitely a five star practice.

Alan Lowe

09:25 12 Jul 21

A most professional, and at the same time, friendly practice, with whom I have been a patient for many years now. Always a pleasure to be greeted by Nicki's warm smile, and both James and Jack are consummate in their skills. Highly recommended. Definitely a five star practice.

Rachel Colesell

11:53 06 Jul 21

Very friendly and professional, surgery very clean Nikki ( Practice Manager) is always very helpful and professional.Great experience with Esti ( hygienist) who is very gentle and always makes me feel at ease and comfortable.Jack (Dentist) lovely guy very professional knows what he’s doing.I would fully recommend this dentist and would score it more higher than 5 Stars!

Andreas Wichmann

09:18 10 Jun 21

I have recently switched to Surbiton Dental as working from home made it to time consuming to see me all dentist in London. I have now had a check-up, a clean and small filling done at Surbiton Dental and all three appointments were well managed with great patient care and efficiency. Highly recommended.

Alice Lovern

20:37 03 Jun 21

Have just finished some treatments with Surbiton Dental and couldn't recommend them enough. I had built up a bit of a fear of the dentists and was really nervous before my visit but Surbiton Dental team were wonderful. Nikki the manager is always so friendly and helpful when booking appointments. James is the kindest dentist and always puts you at ease by talking through what he is doing and never made me feel embarrassed about the fillings I had to catch up with!

Alice Lovern

11:47 03 Jun 21

Have just finished some treatments with Surbiton Dental and couldn't recommend them enough. I had built up a bit of a fear of the dentists and was really nervous before my visit but Surbiton Dental team were wonderful. Nikki the manager is always so friendly and helpful when booking appointments. James is the kindest dentist and always puts you at ease by talking through what he is doing and never made me feel embarrassed on the fillings I had to catch up with!

kim hawley

18:02 01 Jun 21

Wonderful practice and super friendly staff that put you at ease immediately. All very Covid safe and professional- Have now recommended my husband and eldest daughter. Thank you so much ⭐️

Bones Knows

14:41 24 May 21

Brilliant people and service. Always feel looked after and happy to recommend. Thanks to Jack and Nikki for keeping me in line! Perfect dentist.

Karl Biggs

13:57 23 May 21

I have been attending Surbiton Dental for many years and would not go anywhere else. I have just completed my invisalign treatment and I am extremely happy with the end results. James was thorough, professional and friendly throughout the process. Always a friendly welcome from Nicky the Practice Manager during my visits. I highlyrecommend this practice .

Dessa Dospatlieva

18:58 19 May 21

This small, well run dental practice has all its ducks in a row - from the seamless booking process, through the appropriate treatment planning and the competent execution of the dental works. Highly recommended.

N Attley

19:45 21 Apr 21

I highly recommend Surbiton Dental for people looking for a welcoming and transparent service.The team are very caring and considerate.I am pleased with service that has been provided for the cost involved.A highly positive experience all round!

E M

06:26 14 Apr 21

I have been going to Surbiton Dental for years and simply won't go elsewhere. As a nervous patient, it's very important for me to feel comfortable and safe when I'm getting work done, and the experience at Surbiton Dental from the minute you arrive to the moment you leave is one which puts you at ease and makes you feel well looked after. Nikki the manager is always friendly and helpful, and goes the extra mile to make sure that your appointment times work for you. My dentist, Jack, is very understanding and calm, more than willing to explain procedures in advance to put you at ease, and does everything to ensure you're comfortable while undergoing a difficult procedure. I had to have a root canal and crown fitted which isn't a fun or quick process, but rather than like some dentists where this would be a scary or distressing experience, I felt supported all the way through. Now that I have finished my course of treatment it has been brilliant, there were no complications and my teeth look great. This isn't my local dentist any more, but I will still travel to see Jack and the team because I trust him to do a great job. 5 stars and a big smile from me!

Philip

21:44 29 Mar 21

I thoroughly recommend this practice. I've been a patient for several years now, and am very happy to have found it. Since the change in ownership it has improved even more. All the staff from the dentists, Jack and James, technicians to the hygienists Esti and Ramona and receptionists, honourable mention to Nicky, are so friendly and professional.

Sarah Nendick

17:38 29 Mar 21

My teenage daughter was very well looked after when she needed a filling. She was nervous but received lots of reassurance and just the right level of explanation to make the experience as pleasant as possible.

Sarah Hope (Saxon Kings)

09:00 27 Mar 21

Esti does a fabulous job of keeping client's calm and teeth clean! She explains how to maintain teeth between visits and I wouldn’t choose to visit any other hygienist now after meeting her last year.James and all the team at Surbiton dental are incredibly professional, friendly and also very hygiene/safety conscious which is incredibly reassuring. Highly recommended if you’re nervous about visiting the dentists, as they really do put your mind at ease!

Lucia Sanderson

16:41 24 Mar 21

James and his team are always friendly, professional and welcoming. I feel in safe hands whenever I visit the dentist and all my dental issues are handled efficiently and quickly. I recently had Invisalign with James and I was so impressed with the service from start to finish. James is extremely conscientious and thorough. I would highly recommend the practice.

Simon Walmsley

14:56 17 Mar 21

Couldn’t recommend highly enough. Have only ever had a positive experience from all of the visits and James’ open, honest approach help makes going to the dentist more bearable! A very professional team including the friendly welcome you get from Nicki!

Kyla Adams

09:20 15 Mar 21

I've visited this practice quite a few times to get regular checkups, a filling and some invisalign help and on every occasion they have been wonderful. The reception staff are really helpful and friendly & include regular reminders about appointments. The practice itself is clean and lovely. Most importantly, the dentists are amazing. They're super friendly and make you feel at ease. I had zero pain and all procedures were carried out really thoroughly and with utmost care. For someone that works in customer experience myself, it's a big tick in the box for me. Would recommend to friends and family. Thank you Surbiton Dental for your ongoing care and professionalism!

Matthew Sinclair

21:35 12 Mar 21

I cannot recommend Surbiton Dentistry Centre highly enough. I had a very positive experience with dentist Jack Connan.I had to have a filling which Jack quickly identified and sorted. Quick and painless.Jack was able to put me at ease throughout the process and educate me on how to prevent it happening again, in a way I could actually understand.Great work!

Simon Ashton

18:30 11 Mar 21

James and his team do an outstanding job and also gives me the confidence that any work that needs to be done is truthful and not unnecessary. The Practice Manager Nicki also does an excellent job with great communication skills. Highly recommended

Next Reviews

FAQ